Solutions of all shapes and sizes — there's no single "one" Revolution Solution.

Managed IT Services

Your business depends on technology — and when it lets you down, it affects your employees and your customers too. Our flat-rate Enterprise Managed Services Platform covers Helpdesk, Desktop, Server and Networking support by phone, remote and onsite, so the small hidden costs that usually creep in monthly (an engineer onsite, something outside the SLA) simply don't happen.

• 24/7/365 monitoring and alerting across hardware, software, services, processes and security
• "Rapid Remote Remediation" resolves most issues before they impact the business
• Aged analysis identifies equipment needing replacement — no guesswork
• Patch management scheduled after hours so your day isn't disrupted
• Helpdesk-backed SLAs: 0hr response for VIP issues, 1hr for P1, 2hr for P2, ~3hr average resolution time

These guys have built such a strong service. Almost always they know of an issue before we do and are on the phone to us. With the helpdesk system and reporting element we are always in the know also, which is great.

From a Revolution IT partner

Co-Managed IT

If your internal IT team is overburdened and struggling to keep up with projects, Co-Managed IT gives you our enterprise systems and expertise alongside your own staff — without the cost of hiring and training additional people.

• Frees up internal resources for project work
• Covers sick leave and holidays without a gap in support
• Same helpdesk system your team already uses — a "closed loop" option keeps all communication under your own company branding
• Scalable and flat-rate, so it fits most budgets

Cloud Services

From email and communications to disaster recovery, cloud avoids the up-front cost of hardware and software licensing in favour of a flat, per-user monthly fee. We advise on, implement and manage these solutions on an ongoing basis — including full Office 365 migration and management, ideal for small to medium businesses.

• Acronis Backup & Disaster Recovery
• Multi layered security solutions with Sophos & Sentinel One covering Endpoint, E-Mail, Web Protection and Encryption — with the option to utilise Managed Detection & Response for 24/7 Global Security Operations monitoring
• Managed Office 365 and Google Workspace Backup
• Microsoft 365 and Google Workspace: migration and day-to-day management, monthly or annual billing

Security Services

IT security isn't one device or piece of software — it runs from outside the business all the way in and back out again: good policy at the endpoint, regularly updated systems, anti-virus, email and web filtering, and a properly configured firewall. Ireland is the 2nd highest country hit by ransomware, most commonly via email, then via websites.

• Firewalls from Fortinet and Dell
• Endpoint protection from Sophos and Sentinel One
• Mail and Web filtering via Sophos
• End-user education, because policy and technology alone aren't enough

Backup, Recovery & DR Planning

As an Acronis service provider, we’re able to offer our customers both locally and cloud-based encrypted backup solutions for both file and full server restoration. We can take this a step further and also provide a full Disaster Recovery (DR) solution, providing full recovery in a matter of minutes.

• Full server backup and restore, not just files and folders
• Fully encrypted offsite backup repositories
• Backup verification in an isolated environment, so testing never disrupts production

Multi-Site Solutions

Operating out of multiple locations can make IT systems and processes expensive and complicated. Connecting every office and centralising IT saves cost, keeps everyone aligned, and keeps data consistent across the business.

• VPN — ideal for staff who are mostly out of the office
• Site-to-site connectivity so every location shares the same resources
• Cloud technology extends services with global reach